Need help? We’re happy to provide it.

Our Member Services team is available to help answer questions about your account, our products and services, your credit report, what to do if you become a victim of identity theft, and much more. Just call us at 1-800-452-2541.

You may also email us* anytime at customersupport@identityguard.com.

Please note that we cannot answer questions related to billing issues, changing your mailing address, cancelling your service, or activating your online account by email.

*Be sure to add us to your Email Contacts. See why.
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Mobile App

Now accessing your Identity Guard® monitoring alerts‚ current credit status and other account benefits is more convenient than ever. Our free app gives you on-the-go access to your account information.

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kID SureSM

It’s an unfortunate fact: Identity thieves view kids as a prime target because of their “clean” credit history. We think kids deserve better than that, so we developed a unique child identity solution, just for them.

Learn More About kID SureSM