When you really stop and think about it‚ finding the best solution to help you protect you — your identity‚ your finances‚ and all the other things you’ve worked hard for — is a pretty important decision. So having time to fully consider your options is not too much to ask for. That’s where our 30-Day Satisfaction Guarantee comes in. It gives you ample time to get to know your Identity Guard® service and‚ if you decide it’s not quite what you’re looking for during those 30 days‚ we’ll give you your money back.
We want you to make the decision that’s right for you. So whether you purchase an annual or monthly risk-free membership‚ or take advantage of a free trial‚ when you pay for your Identity Guard service upfront‚ you’ll be covered by our 30-Day Satisfaction Guarantee.
To receive your refund‚ call us at 1-800-452-2541 within your first 30 days. One of our Member Services Associates will be happy to assist you.
*You may cancel your service at any time‚ but you must cancel within 30 days of placing your order to be entitled to a refund. However‚ if you prepaid for more than one month of your subscription at the time you placed your order‚ you may receive a pro-rated refund when you cancel. Please reference the offer under which you enrolled for further details.
Now accessing your Identity Guard® monitoring alerts‚ current credit status and other account benefits is more convenient than ever. Our free app gives you on-the-go access to your account information.
It’s an unfortunate fact: Identity thieves view kids as a prime target because of their “clean” credit history. We think kids deserve better than that, so we developed a unique child identity solution, just for them.