IDENTITY GUARD® 30-Day Satisfaction Guarantee

We are committed to providing quality service to our customers. Your IDENTITY GUARD® service comes with a 30-day risk free trial. If you are not satisfied with your service for any reason and wish to cancel within 30 days of placing your order, you may do so for a full refund less any shipping and handling fees. Simply call our customer service center at 1-800-452-2541, and one of our representatives will be happy to assist you.

Refund Policy

You may cancel at any time, but if you do not cancel within 30 days of placing your order you will not be entitled to a refund. If you have prepaid for more than one month of the subscription, however you may receive a pro rata refund if you cancel. Please reference the offer under which you enrolled for details.

How to Contact Us

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†After your trial period, you will be billed either your monthly or annual fee unless you call to cancel. You may call to cancel your membership at any time.

*For EXTRA CAUTION® and Total Protection, Insurance is underwritten by National Union Fire Insurance Company of Pittsburgh, Pa. The description herein is a summary only. It does not include all terms, conditions and exclusions of the policies described. Please refer to the actual policies for complete details of coverage and exclusions. Coverage may not be available in all jurisdictions and is subject to actual policy language. Coverage not available for residents of New York.

For WATCHFUL EYE®, Insurance is underwritten by Travelers Casualty and Surety Company for America and its property casualty affiliates, Hartford, CT 06183. Coverage for all claims or losses depends on actual policy provisions. Availability of coverage can depend on underwriting qualifications and state regulations.