Need Help?

Our US based Member Services team is available to answer questions about your account, our products and services, what to do if you become a victim of identity theft, and much more.

Identity Guard Classic Members

Give us a call with any questions at: 1-800-452-2541

MONDAY - FRIDAY 8am - 11pm (EST)
SATURDAY 9am - 6pm (EST)

Additional Support

Send us an email anytime at customersupport@identityguard.com.

To protect your privacy, please understand that we cannot answer questions regarding confidential information such as billing questions, account updates, or service cancellations via email.  We are committed to providing secure services to our members and updates to your account may be done by logging into your account.

Identity Guard with Watson Members

Give us a call with any questions at: 1-855-443-7748

MONDAY - FRIDAY 8am - 11pm (EST)
SATURDAY 9am - 6pm (EST)

Additional Support

Login to your account and chat with an agent or email us at customercare@identityguard.com.

To protect your privacy, please understand that we cannot answer questions regarding confidential personal information such as billing questions, account updates or service cancellations via email.  We are committed to providing secure services to our members and updates to your account information can be done by logging into your account.

1 "2018 Identity Fraud: Fraud Enters a New Era of Complexity," Javelin Strategy & Research, 2018
2 ath Power Consulting, February 2018
3 "2017 Child Identity Fraud Study," Javelin Strategy and Research, 2017
** Identity Theft Insurance underwritten by insurance company subsidiaries or affiliates of American International Group‚ Inc. The description herein is a summary and intended for informational purposes only and does not include all terms‚ conditions and exclusions of the policies described. Please refer to the actual policies for terms‚ conditions‚ and exclusions of coverage. Coverage may not be available in all jurisdictions.
If you do not cancel your membership within the free trial period, your card will be charged either a monthly or annual fee, depending on the membership plan you choose. You may cancel your membership anytime simply by contacting us.
No one can prevent all identity theft.
INTERSECTIONS‚ IDENTITY GUARD‚ PRIVACY NOW AND ASSOCIATED DESIGNS ARE TRADEMARKS OR FEDERALLY REGISTERED TRADEMARKS OF INTERSECTIONS INC IBM WATSON IS A TRADEMARK OF INTERNATIONAL BUSINESS MACHINES CORPORATION, REGISTERED IN MANY JURISDICTIONS WORLDWIDE.