Adding Us as an Email Contact is Easy

As an Identity Guard® member, you will be receiving emails from these two addresses:

Please add both email addresses to your contact list. This is especially important if you have selected EMAIL as your preferred Identity Guard® delivery method for your account alerts and notifications. If you don’t take this step, your ISP may inadvertently deliver our emails to your Junk Mail or Spam folder.

Click on your email provider for details: AOL® | Gmail™ | Hotmail® | Outlook® | Yahoo!®

AOL Logo

Instructions

  1. Open an Identity Guard® email.
  2. Click on ‘Identity Guard’ in the ‘From’ field.
  3. Click ‘Add Contact’ in the pop-up box.
  4. Fill in the form and push the ‘Add Contact’ button.
  5. Identity Guard will be added to your contacts list.

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Gmail Logo

Instructions

  1. Open an Identity Guard® email.
  2. Click on the down arrow in the right hand corner of the message.
  3. Click on ‘Add Identity Guard to Contacts List’ in the menu.
  4. Identity Guard will be added to your contacts list.

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Hotmail Logo

Instructions

  1. Click on the drop down arrow in the top left corner of the page, next to ‘Outlook’ and select ‘People’
  2. Click (+) New on the top toolbar
  3. Enter ‘Identity Guard’ for company name and ‘solutions@email.identityguard.com’ for email address.
  4. Click save and Identity Guard will be added to your contact list.
  5. Repeat steps for ‘support@notification.identityguard.com’

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Outlook Logo

Instructions

  1. Open an Identity Guard® email.
  2. Double click Identity Guard at the top of the email.
  3. Click the drop down menu for ‘Interacting with This Person’
  4. Click ‘Add to Outlook Contacts’
  5. Click ‘Save & Close’ in the top left and Identity Guard will be added to your contacts.

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Yahoo! Logo

Instructions

  1. Open an Identity Guard® email.
  2. Click on Identity Guard at the top of the email.
  3. Click ‘Add to Contacts…’
  4. Click the Save and Identity Guard will be added to your contacts.

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