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The Resource Center Online Security Issues & Protection The Resource Center | article

Uber Error Leaks 674 Social Security Numbers

Last Tuesday, Uber released a new mobile app that exposed the sensitive information of about 674 U.S. drivers. For the under 40 crowd, Uber has become a much embraced part of life. Not only does it make getting home simple, but it provides people not licensed as taxi drivers with a bit of extra income. People love the service and it doesn't seem to be slowing down.

Even with all of its success, the young company has had its share of controversies and unfavorable publicity and this past Tuesday they were involved in another unfortunate misstep—when the company released a new mobile app for drivers, they accidentally exposed information for 674 U.S. drivers. Drivers licenses, Social Security Numbers, and tax forms where all made available through the app due to a bug in the system.

According to a report from Motherboard, the bug was first reported by a driver who remains anonymous, while they were uploading documents into the driver web portal.

“Whoah – went to upload new insurance docs and the documents page showed me thousands of people['s] private info (social security numbers, home addresses, tax info). I screencapped it and sent to support,” wrote one driver on the discussion site Reddit.

Uber had the bug fixed within 30 minutes of learning about the problem.

"We were notified about a bug impacting a fraction of our U.S. drivers earlier this afternoon," an Uber spokesperson told Motherboard. "We'd like to thank the driver who drew it to our attention and apologize to those drivers whose information may have been affected. Their security is incredibly important to Uber and we will follow up with them directly."

This latest security blunder comes just days after Uber fixed a major vulnerability that allowed hackers to keep control of hacked accounts after months of customers complaining of fraudulent transactions charged to their accounts.

No word yet on how U.S. drivers involved in the leak with be impacted, but this is the perfect excuse to either request a free credit report from one of the three major credit bureaus or to sign up for a credit monitoring service to keep apprised of your credit files. After all, identity theft could be just an Uber ride away.

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