Contact Us
Need Help? Our U.S. based Member Services team is available to answer questions about your account, our products and solutions, and much more.

Call us: 1-833-692-2187
Hours
Monday – Friday: 8am - 11pm (EST)
Saturday: 9am - 6pm (EST)
Sunday: Closed
Business & Partners
Reach out for business inquiries
Or email us: customercare@identityguard.com
We’ll respond in 24-48 hours.
To protect your privacy, please understand that we cannot answer questions regarding confidential information such as billing, account updates, or service cancellations via email. We are committed to providing secure services to our members. If you have changes or updates to your account information, please sign in to your account and change your information there.